FAQs
Which skin types are indē wild products most suitable for?
Our products are carefully formulated to assist all skin types, tones, unique skin needs such as hyperpigmentation or acne scarring, and sensitivity level. Each is dermatologically designed and tested, and are loaded with Ayurvedic nutrients as well as science-backed ingredients that help reduce dark spots, brighten, heal and soothe blemishes, and much more - giving the skin that boost of supple, hydrated life it yearns for! Think of it as your skin’s protein supply!
Are indē wild products cruelty free?
Conscious beauty in its fullest transparency is what we’re all about! We are committed to cruelty-free practices in all stages of development and supply. We have never and will never test our ingredients nor products on animals. Moreover, we assure you that our suppliers respect and follow the same ethical standards as we do ourselves.
Are indē wild products vegan?
Our beauty ecosystem is rooted in sustainability through and through -- in fact, it was and will continue to be at the forefront of our internal formulation and production conversations. That said, our products are 100% vegan as they do not contain animal or animal-derived ingredients.
Do indē wild products have expiration dates?
As all good things come to an end, so do all skincare products’ freshness and therefore, shelf life. Take a peek at the period-after-opening date that is indicated on our packaging for more. Please also note additional storage and usage tips within our product pages. Fun fact: while our products (so far) are seemingly for the face only, we suggest using them generously anywhere your skin needs some extra TLC. For optimal results, we recommend immediate use and proper storage.
Are indē wild ingredients non-comedogenic?
Yes. We work hand-in-hand with our labs and expert board to carefully source all of our ingredients to ensure they are safe for all skin types, calming and packed with antioxidants that help to prevent irritation. That said, we suggest patch testing any product (and any ingredient) you haven’t tried before and consulting with your dermatologist for specific skin concerns and remedies.
Is the 1.0% Bakuchiol Sunset Restore Serum safe to use whilst pregnant/nursing?
Not only did our team of dermatologists and experts have this very topic in mind while formulating, but our Founder, Diipa herself was pregnant during our testing and development phases. She used our products throughout her pregnancy, breastfeeding, and now postpartum. Having said that, and as everyone’s skin type and sensitivities vary, we strongly recommend asking your dermatologist or medical professional prior to any usage. Assuming your doctor has given the green light, please don’t forget to patch test on a small area (i.e. your arm) before full application. Avoiding the harsh effects that retinol may have on your skin, we opted for a natural alternative (Bakuchiol) instead, giving you the same results in a more gentle, vegan way. For more information about our ingredients, how-to-use videos, customer reviews, and much more, visit the PM Sunset Restore Serum product page.
Why do I feel a mild tingling sensation when applying the Vitamin C Sunrise Glow Serum for the first time?
Skin feeling a little tingly? Don’t stress, it’s part of the process! You may experience a slight zing causing your skin to feel more sensitive. Our advice is to use it in smaller doses spread across the week, for maximum and safe results.
What if my Vitamin C Sunrise Glow Serum changes in color or I notice a smell develop?
Not to worry, this is normal. You may notice that your serum goes from pale yellow to deeper orange or that overtime, there are shifts in smell common for high concentrations of Vitamin C. We’ve intentionally packed our Sunrise Glow Serum with 15% Vitamin C, a safe but infrequent level of this potent and wildly effective ingredient. To avoid such shifts, we suggest storing our Sunrise Glow Serum in a refrigerator or other dry, cool, dark place. Please also note that our ingredients perform best when used fresh. Don’t be afraid to use our products generously and on the face, neck and body, wherever your skin would love a little extra TLC! For any concerns or questions, never hesitate to reach out to us via email! We’re here to help.
I’m noticing a layer of oil in the Sunrise Glow Serum bottle - what should I do?
Our Sunrise Glow Serum contains Coco-Caprylate which is derived from coconut oil. As such, you may notice a thin layer of oil form at the top of your serum. Simply shake the bottle before usage if that happens to reunite our ingredients.
How are the products packaged?
Our products are first packaged in a glass or other container/dropper made using recyclable glass, then packaged in to what we call ‘secondary packaging’ or the inner box, and finally with our indē wild shipper box.
GENERAL
I’m having trouble creating or logging into my account, help!
We want to make your experience as seamless as possible. For any account related questions or issues, please email us at you@indewild.com.
How can I leave a review on indē wild products or my online shopping experience?
We welcome your feedback as it only helps us serve you, our community, better! Please email us at you@indewild.com with your thoughts, questions, and/or concerns… we want to hear it all!
How can I Join or leave your mailing list?
We hope you’ll stay in touch! You’ll see an option to join our mailing list at the bottom of this page. To leave our mailing list, simply hit ‘unsubscribe’ towards the bottom of the last email you received from us.
Recycling Tips
A healthy planet is a happy planet. That said, we’ve intentionally used packaging materials that are 100% recyclable. Please note that as guidelines may vary by location, we urge to you check your local and state regulations around recycling.